Press the wrench icon to report a breakdown. This instantly sends your exact location and vehicle diagnostic data to our assistance and support centre, allowing us to dispatch exactly what you need, faster.
Every question answered. Every issue resolved. Our Customer Care team is here with real expertise, whether you need quick support, vehicle details, or guidance you can actually trust.
For region-specific inquiries, product availability, or local services, use the “Select your country” menu at the top of this page. You will be directed to your official local CUPRA site for exact contact details.
For general feedback or inquiries directed to CUPRA Headquarters, fill out the form below. Our team will get back to you as soon as possible.
Need help on the road? Get assistance directly from your CUPRA using the three-button module on the roof or your infotainment system. Make sure you are enrolled in the My CUPRA App to make the most of these connected features.
To find the Roadside Assistance phone numbers for your country, please use the “Select your country" menu at the bottom of this page. On your local homepage, navigate to the “Roadside Assistance” or “Need Help” section to access the dedicated contact number for your home country.
Experiencing issues with your My CUPRA App or digital services? Contact our dedicated digital support team to get your ecosystem fully synced again.
Get in touch
Phone: 00800 6000 40 20
e-mail: cupradigitalsupport@cupraofficial.com
You can reach us for free by calling 900 100 113, Monday to Friday, from 9 am to 8 pm. You can also email us at cupraresponde@cupraofficial.es or contact us via WhatsApp during the same hours.
To speed up the process, we recommend calling directly via the wrench icon button in your car; this automatically sends your vehicle data to our agents. If calling by phone, please have the following ready:
Our service provides 24/7 support across Europe for a wide range of incidents, including mechanical breakdowns, traffic accidents, flat or punctured tyres, and vehicle theft. Whether you are at home or on the road, our goal is to get you back on your journey as quickly as possible.
CUPRA vehicles include a complimentary period of Roadside Assistance starting from the date of delivery. For specific details regarding your vehicle’s current coverage or renewal options, please contact your preferred Service Partner.
Due to the global phase-out of 2G and 3G telecommunications networks by providers, certain models produced between 2021 and 2024 may have lost the functionality of the "Info," "Roadside Assistance," and "Emergency" buttons. If your vehicle is affected, you can still reach us 24/7 using the phone numbers listed on this page or via the My CUPRA App on your smartphone.
CUPRA Roadside Assistance provides coverage across most European countries. To find the international support numbers for your specific coverage, use the “Select your country” menu at the bottom of this page, navigate to your local homepage, and check the “Roadside Assistance” or “Need Help” section.
* Due to the 2G and 3G network shutdown, some León, Formentor, and Born models from 2021 to 2024 have lost this feature.
Check the full details here: www.cupraofficial.com/owners/technical-support/2g-3g-network-shutdown
